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1.0

I ordered two pieces of clothing on July 5th and paid for expedited shipping. They still have not sent it out and it's July 16th.

I contacted customer service and they are still "processing" the item. I expected processing time obviously, but over 10 days?!

This is just ridiculous!

I requested to cancel my order from customer service, and they have refused to cancel or refund despite it only "processing" and the item hasn't "shipped" yet as per their own admission. To me, it's very obvious that they just use regular shipping methods and just leave it in "processing" status until a few days before item arrived.

DO NOT ORDER FROM THESE SCAMMERS.

Reason of review: Order processing issue.

Monetary Loss: $50.

Preferred solution: Full refund.

Cichic Cons: No order cancellation option, Refusal to refund, Scam do not waste your money, Cichic.

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Guest

Very upset never received my dress never got a tracking number but they took my money never again

Guest

Never received My order

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