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1.8

I ordered a seemingly beautiful skirt to wear for Christmas Eve Mass. I am a music director in a VERY affluent area and I wanted to look trendy & classy, but do not have $$$$ to drop thousands on clothing as most people in the area do. I ordered a skirt that was advertised as 88 inches (floor length) I paid $18.00 extra in shipping to ensure I would receive it by the 3rd week in December. This was the Saturday after Thanksgiving.

Well, it shipped and I was pleased...except, they apparently forgot to list my actual address and the skirt was shipped back to China. I was not happy, but understand mistakes happen. They were going to send it back as soon as they received it. It was obviously going to be too late for Christmas, but I was hopeful for New Years. New Year's vame and went...and so did January. I wrote inquiring again as to where the skirt was and they said now i had to wait after the Chinese New Year (Feb 20th). I kindly agreed...I just wanted the skirt!

Unexpectedly, i received a black tulle skirt, but it looked next to nothing like what the description listed or picture showed! I was hoping it was a mistake and i contacted Chichic again (this is probably my 20th email to them)...a full THREE MONTHS after my order was placed...I got out my tape measure and sure enough, the skirt was only 80 inches long....I couldn't believe I would order something that looked so cheaply made (like a halloween costume) and it looked NOTHING like what was advertised and a full 8cm short!

They offered to refund my puchase price if I mailed it back, but the shipping was a complete loss. Then they had the nerve to tell me I could sell it if I didn't like it! They offered a 30% discount, but honestly, my daughter's Elsa costume is better quality! I ultimately spent $40 on something utterly useless.

$40 may not be a lot to some, but its more that to me...its the months of inadequate communication, poor customer service, and faulty advertising at best. These people should be absolutely ashamed of themselves.

Reason of review: Order processing issue.

Location: Baltimore, Maryland

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Guest

Well I wish I had read this...I just ordered the same skirt

Guest

Typo: 80 cm long...not inches!

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