Cichic - Received wrong item after waiting 32 days!
I ordered a beautiful blue satin evening gown for my daughters senior prom. Took her weeks of searching online to find just the right dress.
I ordered and paid for the dress in early January thinking there would be plenty of time to get it before Prom in March. We have waited patiently for the dress to arrive. 32 days later we get this Ugly Ugly brown hand bag instead. My daughter is completely devastated!
We are out money, time and getting no response from the company. This is completely unacceptable. There has to be some kind of regulation or law they have broken.
Taking people's money, not shipping correct item, and not responding back. Its theft in my opinion.
Reason of review: Poor customer service.
Monetary Loss: $35.
Preferred solution: Deliver product or service ordered.
Cichic Cons: Bait and switch, Customer service.
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Comments
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I ordered a sequin shirt on April 27,19 and todayโs is July 21,19 and still NO package. Poor customer service. Btw: IM still Waiting Order no: N 10175****
I ordered a pair of jeans a week aho and the still have not shipped them out.