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I paid for 6 items and received only 5, after several emails I was informed the missing item was not available but was still charged for it. The other items were shocking quality and nothing like the photo's so I returned 3 of them, this was after a lot of emails trying to get an address to return them as they don't give you an invoice.

After three months dealing with an Ebay complaint, they favoured this horrendous company as I did not have a tracking number for my return, but sent photo's of proof of postage which had the seller's name and address clearly on. I lost all of my money and didn't even get refunded for the item that wasn't available.

There are litterly hundreds and hundreds of people's reviews similar to mine surely Ebay are well aware of this company and just continue to allow this to happen. SHOCKING please DO NOT ORDER FROM THEM you'll be throwing honest money away

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

Cichic Pros: Unacceptable.

Cichic Cons: Being robbed.

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