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1.3

Overview:

My biggest complaints with using this website were lack of responsiveness, the inability to track item shipping and quality compared to pricing.

I ordered two items from CiChic on January 16th, 2019:

1. Beige a party dress size (SKU 101********) Medium, $16.53.

2. Pink faux fur coat size (SKU 111********) Medium, $47.44.

I paid $7.00 for expedited shipping which should have taken 8-15 "business days," I received my order on February 13, 2019, 28 days after placing my order.

Shipping time:

I placed my order on January 16th, 2019. I read some online reviews about orders not shipping or processing for long periods of time so I sent them and email on January 22nd, 6 days after placing my order (the website says to allow 1-5 processing), and asked when my order would be shipped. I specified that the items were for an event and if they could not be delivered in a timely manner I would need to cancel my order. They have never responded to my initial email, but at 9pm the same night they emailed me a shipping confirmation. I did not receive another update until 2/10 saying that my package was in Chicago, IL and would be delivered by 8pm on 2/13, which is 19 business days counting only Monday-Friday as "business days" (keeping in mind that the Chinese New Year which was on 2/5), or 28 days total to receive my package. I paid for expedited shipping, so my items should've taken 8-15 business days to ship.

Quality:

I've attached pictures of the items I ordered vs. what I received. Overall I would say the quality is comparable to something you would purchase at Forever 21.

For reference I am 5'6" and 1/2 (168.27 cm), I weigh 125lbs (56.69 kg), 26" waist, 34" bust, 32" hips.

1. Beige a party dress, size medium, $16.53. This dress is completely see through and the diamond back detail is just little balls, I like how the dress fits overall, but it's not very practical seeing as you can see through it entirely.

2. Pink faux fur coat, size medium, $47.44. This coat is very thin and fits like an xxl, it's terrible quality.

Conclusion:

Overall, I would not recommend using this website because of the difficulty tracking your order. Other websites such as Shein, Romwe or AliExpress are comparable in pricing and use the shipping companies DHL or epacket, which are the easiest to track and quickest to deliver when ordering from China.

Reason of review: Bad quality.

Monetary Loss: $65.

Cichic Cons: Rip-off merchants routinely sending out incorrect product, Not having communication.

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