Anonymous
map-marker Rochester, Minnesota

Order

Hello, I put an order in on 3/12/19 for the lash serum and I haven't received the item as of yet. At the time of purchase I received the following email confirmation from Danielle Forchics
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Jeri G Wyp
map-marker Crestview, Florida

The Worst

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Updated by user Jan 26, 2019

Email after email and nothing. They offered to give me half after I send the dresses back to them at my expense.

You imagine that. So I am on every platform warning everyone not to buy from them.

They are so worst and I have never experienced anything like this before. Please don’t buy from them.

Original review Dec 27, 2018
Buyer Beware I ordered two dresses. One dress they sent the wrong dress and totally different color not to mention poorly made falling apart when I opened the package. The second one was so poorly made you couldn’t even open the zipper and the seams were coming apart. Then they wouldn’t refund and expect me to pay to ship them back. Don’t buy from them.
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1 comment
Guest

"Thank You, for Your Review." I will NOT Be Shopping, on THEIR (CICHIC.COM) WEBSITE & I WILL INFORM OTHERS, TO DO THE SAME.

Anonymous
map-marker Huntington Beach, California

Misled: Shipping Time

I paid extra for expedited shipping 6-8 business days. The dresses were for my maternity photo shoot and baby shower. I received them 1 month later. I felt deceived by CiChic. I couldn't use the dresses anymore because both events had past. The company said for me not to open the package and to "refuse" the package for a free USPS shipping return. I will never order from them again.
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Featured
Anonymous

Misrepresentation of Merchandise

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Cichic - Misrepresentation of Merchandise
Cichic - Misrepresentation of Merchandise - Image 2
The top I ordered didn't look like the picture... through emails they only want to refund me 85%. I paid for shipping when i placed my order and I'm responsible for the shipping charge to send it back, so why the 85%?!. I will never order from them again. Not to mention it took over 20 days for me to get the item.
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Reason of review:
Not as described/ advertised
Angela D Iyl
map-marker Augusta, Western Australia

Wrong product, Wrong size. Their error, but, I have to cover the expense to rectify it

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DO NOT BUY FROM THIS COMPANY EVER - Worst company ever. Absolute disgrace.

Rip-off Merchants. I was sent the wrong product in the wrong size and all they would do is agree to refund the cost of the item IF I sent it back AT MY OWN EXPENSE EVEN THOUGH IT WAS THEIR ERROR. Item cost USD12. Postage cost USD17.

So, very graciously, if I want to spend another USD17 on postage, I can get my USD12 back.

Tried Paypal Customer protection buy they couldn't do anything for me as Chicic had agreed to refund the item only if I sent it back (which they knew I wouldn't because of the cost of freight). This company knows how to play the game with Paypal to leave your stuck with what they've sent you.

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Loss:
$50
Cons:
  • Rip-off merchants routinely sending out incorrect product
Reason of review:
Poor customer service

Preferred solution: Full refund

Shanika K
map-marker Allentown, Pennsylvania

Clothing / worst website ever

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I order from this website a month ago i'm still awaiting on my items to arrive. The workers have been giving me a hard way about providing information as to where my package is. They keep telling me to check my local post office but I did and still nothing. This is a website I will never order from again. I will give an update as to if my items was delivered or not.
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Loss:
$85
Pros:
  • Price
  • Clothing
Cons:
  • Bad customer service
  • Non delivery
  • Rude customer service
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Marie m Dxd
map-marker Buffalo, New York

Clothing from cichic

WARNING: DO NOT SPEND YOUR MONEY ON THIS SITE!!! JUNK, Takes forever, WRONG MATERIAL, WRONG STYLE, WRONG SIZES!! WRONG EVERYTHING!!!
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Reason of review:
Bad quality
Lashanda y
map-marker New York, New York

I just received my order after 3weeks later

I only have two out of the 4 item I purchased. This is horrible it took 3weeks two arrived now I missing two items , which going to take another 3weeks . BE MINDFUL WHEN U PURCHASED FROM THE CHEAP WEBSITE THEY CAN *** U OVER , & THEN U CANT EVEN CONTACT THEM SMFH
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Kendra g Gfx
map-marker Miami, Florida

Don’t do Expedited shipping it’s a waste of money

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I paid Expedited shipping to received my dress in 5 to 8 days. But it still says processing They said there Processing takes 5 days and that is different from shipping. But they don’t tell you that when you ordering from there website. I will never order from them again. Still waiting on my dress
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Anonymous
map-marker London, England

Do not use. Returned item 13th October 2018 still waiting for the larger size to arrive it is 17th December 2018

I would never buy from this company again. I ordered 2 pairs of jeans from CiChic they arrived fairly quickly.

They were tiny. I am not a large person a size 10-12 depending. The jeans I ordered were XL they wouldn't fit a 12 year old. I returned the jeans on 13th October 2018.

I sent them proof of postage and tracked the delivery and it arrived in China on 19th October 2018. I still have not received the replacement jeans and I asked for the largest size XXXXL in the hope they will be big enough and if too big at least I can take them in. I am hoping I get the replacement jeans but I have a feeling they will never arrive.

I have emailed them today asking when they posted the replacement jeans back to me and the reply was “Sorry, we have not updated the latest logistics of the package you sent back. Please check carefully if your waybill number is correct, thank you.“

It would appear they are saying they never received my jeans but I am not completely sure what their reply means.

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Samir Nxb

WORST EXPERIENCE EVER!!!

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Cichic - WORST EXPERIENCE EVER!!!
Cichic - WORST EXPERIENCE EVER!!! - Image 2
WORST EXPERIENCE EVER!!! Not only did I wait 2 months for my orders for my wedding but the sizes are wrong and even with all the pictures they still argued with me that they are right and I am wrong. I ordered 2 FLOOR LENGTH skirts which are not even close to being floor length. They are TOTAL SCAMMERS and I will NEVER buy anything from them or recommend them to anyone.
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Reason of review:
Not as described/ advertised
Herb Vqp
map-marker Billings, Montana

Never again

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Ordered jeans paid extra to have them in 8-15 days over a month later got them. Wrong sizw ordered sizw 20 what i got would not even fit my friend who is a size 5. Would refund me only 85% of what i paid after i returnex them at my cost. DO NOT BUY FROM THEM THEY WILL RIP YOU OFF
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Sarah M Oya
map-marker Dorado, Dorado

Never again

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I placed an order on Sept 16th and paid extra for expedited shipping which is listed as 5-7business days. It is now Oct 15th and the item has not arrived. The company itself offers no assistance, they state to reject the item for a refund. But how can you reject something that never arrives??
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Bethany h Hqm
map-marker Rosemead, California

Long time to ship when paid for expedite shipping

So im ordering dresses for my damas (for my quinceñera)and saw the good price for these beautiful dresses so i thought we have to get these and we paid for expedite shipping which is 5-8 days and still havent gotten it we ordered on october 30th and it is currently november 12th and i know its not long but i tracked the orders and it says the same thing for 3 days. I have no idea what to do.

Do i wait or do i ask for a refund? My quince is on december 1st so 19 days and i need them right away!

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Reason of review:
Order processing issue
1 comment
Guest

Friday was the 8th business day. Today is a holiday so no mail

Michelle M Xup
map-marker Montreal, Quebec

Terrible experience with Cichic!

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Terrible experience with Cichic. I paid extra for express shipping, which said would arrive in 5-8 business days, it ended up taking 15 business days. When emailing with Customer Service they gave me no insight or apology and just told me to reject if I didn't want it, they also could not even tell me when it might arrive. When it finally did arrive the product was practically a different dress! The material was so cheap and it was so short it looked like it was made for a child! Customer Service is not giving me a refund or apologizing at all for their hideous product. Would never shop here again and would advise nobody else to either!
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Loss:
$60
Cons:
  • Customer service
  • Quality
  • Shipping
Reason of review:
Poor customer service

Preferred solution: Full refund

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