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Cichic online service and customer service is horrible. I ordered an item never received it. This order was placed 10/9/17, I never received a confirmation or nothing. I contacted Cichic 10/31/17 and they send me a unreadable email saying it was shipped on 10/26/17...
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1.0
#1128995
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HORRIBLE COMPANY TO ORDER FROM. CAN'T CALL ANYONE. WHEN YOU EMAIL, YOU DO GET A RESPONSE BUT CAN NEVER GET A DIRECT ANSWER. I PAID FOR EXPRESS SHIPPING AND MY ORDER STAYED IN "PROCESSING" FOR OVER 10 DAYS AND NOW MY PACKAGE IS STILL NOT HERE. I AM NOW ON DAY 30 FROM...
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Anonymous
Deanna C

I’m going through the same thing now smh

#1128310
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DO NOT BUY FROM HERE! I ordered a dress October 30th,2017. On November the 1st I contacted them via email at Sales@cichic.com asking when will my item ship because I had paid extra for Express Shipping which is 5-10 days. Representative now tells me it takes 8 days...
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#1124974
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Cichic - Im.missing a tu tu skirt

Cichic
#1131321
I ordered 2 Tu Tu white skirts, i received one and not THE other one
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Cichic - DO NOT ORDER FROM THIS PLACE

Cichic
#1127437
1.0
Details
I ordered a dress on Oct 15, 2017 and every week up untill today I checked the order status and it said processing. I emailed PayPal and then the company finally responded. The company had changed the status to complete ONLY because PayPal contacted them. It’s been 22 days and no update.
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Price Affordability

Cichic - Cannot track order

Cichic
#1121544
No acess to company false phone number and email address have not received it no tracking sends me to return with tracking number
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Cichic - This company is a scam

Cichic
#1120884
Ordered dresses month in advance with the most Express shipping. They shipped three weeks late after saying they couldn’t issue me a refund because they had already been shipped. When I checked the shipping time it was long before I had asked for a refund. I am looking into filing fraudulent charges
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I ordered 4 dresses 2 days after my order they withdraw the funding. 2 weeks later my order still said Processing. I sent a text message and still no help. So I cancelled my items. They said I will receive my refund 3-5 Business days, it's been 8 business days and...
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Anonymous
Brenda24

How do you cancel the order I’m trying to cancel one now because they are liars!! I ordered from them 2 days ago and she’s telling me now I have to wait 8-10 to have my items ...

1.0
#1123770
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im 8 months pregnant. ordered 2 maternity dresses from this website for a Maternity shoot i had scheduled oct. 25. its now the 27th, paid extra for faster shipping, its been a month. tried tracking my order on usps and its been on pre-shipment for more than a week. why...
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Anonymous
Anonymous

Omg im going through the samething i ordered my dress for my baby shower almost 2weeks ago it is still processing and my baby shower is next week im so mad i want a refund to

1.0
#1121619
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Just received my post of a long wool trench coat and it does not look at all as the way it had been advertised. The material looks very cheap in quality, very thin like a cheap blanket. I doubt if I could even wash etc this coat as it does NOT look durable at all. I...
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1.0
#1119606
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I placed an order on Sept 27 for a dress I wanted to wear for a Halloween party taking place on Oct 28 and paid for expedited shipping, it's October 23 and the shipment just arrived to NYC, it still has to go though customs and be shipped to me in Boston. I am not...
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Anonymous
Anonymous

I placed an order several weeks ago. To date, I have not received the merchandise and tried contacting CiChic. Of course, no response.I've read numerous reviews after my pur...

1.0
I didn't like
  • Customer service
  • No order cancellation option
  • Time it is taking for delivery
#1118986
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I order a dress for on of my bridemaids almost a month ago. This company give you a tracking number and this it. When i contacted the company i received a text reply advising me to go to my post office and track my purchased item. WTF after i paid for shipping to my...
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1.0
#1118752
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I stumbled across this website and decided to shop. I came across a dress that I really liked and decided to order for a work party coming up. I paid the extra money to have my item delivered within 5-8 business days. It is now three weeks after expected 5-8 business...
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1.3
#1116416
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Do not order from Cichic! I had been looking at an outfit I wanted for my birthday on there and I finally decided to order the outfit on October 1st. I paid for the 8-15 day shipping I did the calculations in my head and I knew it should’ve arrived in time for my...
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1.0
#1113390
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